Terms and Conditions

Terms and Conditions

Payment Policy

Cash and most major credit cards are accepted.
NZ residents may also pay via direct credit or debit card. As all transactions are completed electronically regretfully we have no EFTPOS terminal available.

Rates Inclusions

Rates are quoted in NZ dollars and include GST (Goods and Services Tax) plus delicious European Continental breakfast daily, use of hotel facilities, off-street parking, complimentary UFB WiFi throughout the hotel, guest ipad, small library/DVD’s, ski/luggage storage and drying room plus booking service for restaurant and all activities.

Child policy – We welcome children 6 years and over  all year round.


Cancellation Policy

A minimum deposit of 1 nights accommodation is required upon booking. (Special conditions may apply with package deals)

If booking cancelled within 14 days 20% of booking cost shall be payable. If booking cancelled within 7 day 100% of booking cost shall be payable. * Every effort shall be made to on-sell the room and refund the guest where possible.

Being a mountain resort Queenstown can experience volatile weather affecting flights in and out so ​it’s always a good idea to plan for the unexpected by taking out good travel insurance.
Please note all Credit Card Transactions incur a 2.8% transaction fee and this may be payable on booking cancellation.

For more information please feel free to contact us.

Privacy Policy

All information that you enter when making a booking is private and thus will be treated as such by Browns Boutique Hotel. This information will only be used for the purposes of providing the services offered by the website and will not be given or sold to any third party.

* The Hotel has Quiet Time from 10pm out of respect      to the other Hotel Guests



Fabulous Breakfasts

FREE High Speed WiFi

No Booking Fees

Best Price Guaranteed