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Cancellation Policy - Standard Booking

Due to our size one night's accommodation will be charged if room is cancelled within thirty days and not on sold. 
100% payment will be taken if room is cancelled within fourteen days and not on sold.
Being a mountain resort Queenstown can experience volatile weather affecting flights in and out so
​it's always a good idea to plan for the unexpected by taking out travel insurance.
Please note all Credit Card Transactions incurr a 2.5% transaction fee

For more information please feel free to contact us.
Our Guests comments
" Simply, I loved Browns Boutique Hotel, the food, and everyone associated with it!  It was the best place I stayed during my entire 2 month trip to New Zealand and Australia - and I stayed in many places during that time. My room was large, well appointed and had a sweet "Juliet balcony" with wooden French doors that allowed me to see mountains, town and water, whether the doors were open or closed.   It's like staying with old and good friends who love you.  Thank you for a lovely experience, I'll never forget Browns. "
Jane Johnston-Ilinois USA    Read more 
Bedroom views from Browns Hotel Small boutique hotel- evening drinks Boutique accommodation

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